Consumer FAQs
What are the steps involved in getting my car fixed?
Is there an InsTrust agent near me?
You can search for an agent by city using our Agent Locator.
How can I make a payment on my policy?
There are several payment options available to you:
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Pay in your agent’s office.
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Mail a check to your agent or to us. Our mailing address is P.O. Box 190157, Mobile, AL 36619
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Call InsTrust at 866-665-2410 to pay over the phone with your credit card 8 -5 CST weekdays.
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Visit our website to pay online with your credit card any time of the day or night.
Who is my agent?
Your agent is the person who sold you the policy. His or her contact information is listed on your Insurance Identification Cards, and on the statements you receive regarding your policy.
How can I change my policy?
Please contact your agent when you need changes made to your policy because certain changes require your signature. Your agent’s phone number is listed on your Insurance Identification Cards.
What products do you offer?
We offer affordable automobile insurance, prepaid debit cards, and professional tax return preparation.